Why has my subscription size changed?

If you have received an email saying that your subscription has been changed, this will be explained below.

If you have seen on your Cookiebot account that the number of subpages identified by the Cookiebot scanner has changed and thereby the subscription size, this will also be covered below.

How is the subscription size determined? Can I choose it myself?

When the Cookiebot scanner scans your domain for cookies and trackers, it also determines the number of subpages on that domain. It is the number of subpages on (each of) your domain(s) that determines the subscription size needed and this is set automatically (see below).

Why has my subscription been changed to a larger (and more expensive) size?

If you are on a premium subscription and have received an email saying that your subscription has been changed to a larger subscription size, you can check the number of subpages identified and see an URL list of these:

1. Log in to your account https://manage.cookiebot.com/goto/login
2. Go to the menu point ‘Cookies’
3. Choose your domain from the tabs (if you have multiple domains)
4. See the subscription size and number of subpages identified on the top of the page
5. If you click on the number of subpages (hyperlink), a URL list with up to 10,000 of the subpages identified by our scanner will download.

 Please also see How does the Cookiebot scanner define pages on a website?

Where can I see my subscription size and price?

If you are currently on a free 14-day trial, then you can order a free quote (which will also include the number of pages identified).  The number of pages as well as the subscription size will be visible on your account (please see below for instructions).

If you are currently on a Premium subscription, you can check your subscription size in this way:

1. Log in to your account https://manage.cookiebot.com/goto/login
2. Go to the menu point ‘Cookies’
3. Choose your domain from the tabs (if you have multiple domains)
4. See the subscription size and number of subpages identified on the top of the page
5. Check the corresponding subscription price - https://www.cookiebot.com/goto/pricing/ please note that you can change your currency from the bottom of the footer

I have reduced the number of subpages on my website – can I get on a smaller subscription size?

If you want a free Cookiebot CMP subscription, and have reduced the number of pages to below 50 pages for this purpose, please see: How can I get a free subscription?

If you are currently on a Premium Medium or Large subscription and have reduced the number of pages so that it falls within another subscription bracket, then the scanner will detect this during the next scan of your website and will automatically adjust the subscription size accordingly.

Please see How does the Cookiebot scanner define pages on a website? and if in doubt, you are welcome to order a free quote (which will also include the number of subpages identified). You can see our pricing here: https://www.cookiebot.com/goto/pricing

Please also visit our Subscriptions and pricing section for further answers and information.