Troubleshooting
- Supported browsers for the Cookie Consent Banner
- Cookie consent expiration in Safari 12.1 and newer
- Why does it say TEST on my banner?
- Error: DOMAINNAME is not a valid domain. Please add it to the cookie consent manager to authorize the domain.
- Cookie banner not showing on my website
- Error: The domain is not authorized to show the cookie declaration. Please add it in the cookie manager to authorize the domain.
- I am trying to add the ‘preferences, statistics and marketing’ using a ‘custom’ template but with no success. I have also amended the CSS but it is not showing on my website. Can you help me?
- The cookie consent banner doesn’t appear anymore – what is wrong?