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  1. Cookiebot Support
  2. The cookie consent banner (dialog)
  3. Troubleshooting

Troubleshooting

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  • Why is the cookie consent banner/dialog not showing on my website?
  • Why does it say TEST on my banner?
  • Error: DOMAINNAME is not a valid domain. Please add it to the cookie consent manager to authorize the domain.
  • I am trying to add the ‘preferences, statistics and marketing’ using a ‘custom’ template but with no success. I have also amended the CSS but it is not showing on my website. Can you help me?
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