When you first enter your credit card to pay for a Cookiebot subscription, you may see a charge of 1 EUR (approximately 1.08 USD OR 0.85 GBP) on your credit card. This amount is withdrawn by the payment provider to verify the credit card and is then returned to your credit card/account again immediately since it is only for verification purposes. For that reason, no invoice is issued in this regard.
The 1 EUR is not related to the price for your Cookiebot subscription. Please note that since our standard invoicing is monthly in arrears, it will take 1 month from the time you enter your credit card (and thereby start a premium subscription) to the time you receive the first invoice from us.
For more information about your subscription price, please see How do I know what plan I've subscribed to? and Why has my subscription size changed?
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A small charge of 1 EUR (or a similar small amount) on your credit card is typically a temporary authorization hold. This is commonly done for several reasons:
Verification by a Merchant or Service: Some companies or online platforms place a small temporary charge to verify the validity of your card before processing a larger payment. This amount is usually refunded or disappears after a few days.
Subscription Trials: If you've signed up for a free trial or subscription service, they may charge a small amount to confirm your payment method.
Fraud Check: Occasionally, fraudsters test stolen card information with small charges to see if the card works.
If the charge remains for more than a few days or you don't recognize the merchant, it might be a good idea to contact your card issuer to investigate.
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