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Wordpress: Common issues

Hanna
  • Updated

Cookiebot banner not showing

If you're experiencing issues with the banner not showing on your WordPress site, it could be due to the use of optimization plugins like Litespeed, WP Rocket, or others. These plugins often minify or defer scripts, which can interfere with Cookiebot's functionality.

To fix this problem, you'll need to exclude Cookiebot scripts from the settings of your optimization plugin. Here's a general guide on how to do it:

  1. Log in to your WordPress admin dashboard and find the settings for your optimization plugin.
  2. Look for options related to file optimization or script handling. This might be labeled differently depending on the plugin.
  3. Within these settings, you'll typically find options to minify JavaScript files, defer script loading, or delay script execution.
  4. Locate the field where you can exclude specific JavaScript files from optimization or deferment.
  5. Enter the URL for the Cookiebot script - consent.cookiebot.com/uc.js into the exclusion field.
  6. Save your changes and clear the cache of your website to ensure the updates take effect.

By following these steps, you should be able to resolve the issue with the banner not showing on your site while still benefiting from the optimization features of your chosen plugin.

Comments

2 comments

Date Votes
  • Joseph White

    This is a solid troubleshooting guide for resolving Cookiebot banner issues on WordPress when optimization plugins interfere! A few points to analyze deeply:

    1. Script Exclusion Priority:
      It's essential to emphasize why excluding the Cookiebot script is crucial. The script relies on being executed without delay or modification to load correctly. Adding a note on how such optimization plugins might unintentionally break consent mechanisms could be insightful for readers.

    2. Plugin Variations:
      Since Litespeed and WP Rocket have slightly different interfaces and terminologies, a quick mention of where users might typically find these settings in each plugin could make the guide even more actionable.

    3. Testing After Exclusion:
      The verification step is critical but often underestimated. You could recommend using browser developer tools (e.g., checking for JavaScript errors in the console or network tab) or running a live preview in incognito mode to ensure the banner isn’t cached by mistake.

    4. CDN Configuration:
      Since CDN caching can sometimes override local plugin settings, suggesting a hard purge of the CDN cache is helpful. Perhaps briefly mention that some CDNs like Cloudflare might require specific bypass rules for scripts.

    5. Broader Context:
      Consider adding why Cookiebot banners are integral to compliance (e.g., GDPR, CCPA). A bit of context can make the post more informative for users unfamiliar with its legal importance.

    Overall, this is an excellent starting point, but a bit more detail can help readers avoid pitfalls while applying the fix. Great post!

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  • aqsa

    Thanks for sharing such a detailed and helpful guide!

    0

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