Do you charge VAT?

Customers outside the EU:

Customers located outside the EU will not be charged VAT.

Customers within the EU:

The services offered by Cookiebot fall under the category of "electronically supplied services" in the EU MOSS Scheme. In accordance with the MOSS Scheme, we do not register in each country where Cookiebot is sold - this is also why you will see our Danish VAT number on your invoice.

It is a requirement of the EU MOSS Scheme that we charge local VAT rates for the services supplied - i.e. you will be charged the VAT rate of the EU country your business is located in. See the list of current VAT rates:

Can I be exempt from paying VAT?

Customers located within the EU are charged VAT according to these local rates, but can be exempt from the VAT under the so-called "reverse charge" (not applicable for companies located in Denmark).

To be exempt from VAT, do the following:

1. Check whether you have a VAT number valid for "reverse charge’". This can be checked in the European Commission’s VIES database (which is the same system we use for VAT validation).
2. On your Cookiebot account go to the ‘My account’ available at the very top. Add a valid VAT number and save your settings. The system automatically takes your country code into account. 

Can you re-issue an invoice without the VAT?

As stated in our terms of service (4.9 and 4.10) we will charge VAT to customers who have not registered a valid VAT number. Unfortunately, we have no legal way to issue new invoices on already billed services, with new company or VAT details. This is because we already submitted the invoice to the Danish Tax authorities.

To make sure your invoices are correct moving forward, please update your account information and VAT number. You can do so by logging in to your Cookiebot manager and navigating to "My Account" (top right corner).