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  1. Cookiebot Support
  2. Cookiebot Reseller Program
  3. How do I sign-up/onboard customers and create subscriptions for them?

How do I sign-up/onboard customers and create subscriptions for them?

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How to make use of the retail model and the wholesale model - determined by the way customers are signed up. Questions about promoting Cookiebot as a reseller.

  • Reseller introduction: How do I onboard customers under the 'retail' and the 'wholesale' model?
  • I have recommended Cookiebot to my customers and I think they have signed up but they do not appear on my reseller account. What is wrong?
  • My customer signed up for Cookiebot based on my recommendation. This was before we had a reseller account. Can you move the customer to our account?
  • What happens when my customer accepts my invitation (reseller retail model) and signs up for a Cookiebot account. What type of subscription will he sign up for? When will he get an invoice?
  • Is it a requirement that my customers (retail model) sign up for a Premium subscription?
  • We invited a customer (reseller retail model) but during the sign-up process, the customer decided he prefers an invoice from us. What should we do? Can you assign ownership of the account to us (wholesale model)?
  • My customer has accepted the invitation (reseller retail model) and is now listed as ‘active’ under ‘Customers’. However, when I click ‘Manage’ all I see is a page asking for payment information. Why can I not access their Cookiebot account?
  • Can I delete a 'pending' invitation from my reseller 'Customers' list?
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