Ads are not showing, and it seems the cause is Cookiebot
Hi, I activated Cookiebot and configured everything. I checked the banner's performance at blocking cookies and everything seems to be working fine now, the only issue is that ads stopped showing on EU countries. I work with Ezoic affiliate network, and they told me this was happening. I have no idea why this is happening, I guess it has to do with some cookie that is getting blocked?
I contacted support but they aren't answering me, and every day that goes by makes me lose money. Please, this started to happen inmediately after activating Cookiebot.
Thank you
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Official comment
Hello Cristina,
Most likely the ad data is being stored in cookies which is withheld before consent is given on your site.
There's nothing we can do about this, as it is expected behavior.
If you believe that this is a technical issue and not expected behavior, then kindly create a ticket with our Help Desk, they will answer you question once your ticket reaches the front of the queue: https://support.cookiebot.com/hc/en-us/requests/new
Best regards,
Patrick
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