Cookiebot Implementation - Shopware - Some objects are hidden until refresh

Three Trees in a Forest

• July 23, 2021 13:33
• Edited

Hi there,

we are currently trying out Cookiebot for our Shop. Unfortunately it seems as if Cookiebot is blocking a certain part of our website, even after accepting all cookies.

We have additionaly inbound the scripts for google tag manager and google consent.

Neither our dev agency, nor our marketing agency know why this error persists.

Is anyone able to doublecheck, if the scripts are correctly added?

 

URL for the staging area: Solved

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  Patrick Gehrs

  • July 22, 2021 15:17

  Hi there,

  Thank you for reaching out.

  Could you submit some examples of scripts that are blocked after consent is given? To me it seems that elements which should be blocked are still loaded before consent.

  Thanks in advance.

  All the best,
  Patrick

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  Three Trees in a Forest

  • July 23, 2021 13:33

  Hi Patrick,

  I've done some digging and it seems as if this is a local problem.

  Our company laptops seem to act strange with chromium browsers and block elements from time to time. The error appeared on google chrome and edge chromium.

  I think this case is solved as it works perfectly fine on my private devices.

  Thanks you though,

  best wishes

  Ben

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