Youtube videos are not working

Comments

3 comments

  • Hi Andreas,

    Could you elucidate the problem? Are the videos supposed to play automatically or when button “play” is clicked?

    Because I tested the site and the video on the homepage is playing properly when the play button is clicked. Please note that the user have to accept the cookies, so Youtube videos to be played, otherwise the user won`t be able to utilize the features of the services provided via the website to their fullest potential.

    Regards,
    Elina

    0
    Comment actions Permalink
  • Avatar
    Andreas Rolandis

    Hi Elina,

    I think i know what is the problem. Once you accept the cookies, but not the marketing cookies, YouTube videos will not work.

    How can someone view again the Cookies popup, if he already made a choice of what to accept, in order to change it?

    A.

    0
    Comment actions Permalink
  • Hi Andreas,

    In our standard template for the Cookie Declaration there is a link allowing users to change or withdraw a cookie consent - when the link is visited the cookie banner is displayed and then the user can change his preferences. The Cookie Declaration can be implemented as a separate page on your website or it can be embedded into an existing Privacy Policy or similar.

    For further information, please check How can the user change or withdraw a cookie consent?

    Regards,
    Elina

    0
    Comment actions Permalink

Please sign in to leave a comment.