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4 comments

  • Official comment
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    Brian Mørkeberg Lundkvist

    Hello

    We've identified an issue with an ingestion engine with the purpose of making the registered consents available on account level.

    All data has been retained, however it has not yet been parsed and indexed and thus is not available on individual accounts at the moment.

    We have started the process of making the data available and it will show up within the next 48 hours.

    We apologize for any inconvenience this may have caused and ask for your patience as our servers chew their way through this large amount of user consents.

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    David Oudejans

    Same problem here! When will this be fixed?

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    Brian Mørkeberg Lundkvist

    Hi guys,

    We are currently investigating this and will report back shortly.

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    Simon Andersen

    I can now see statistics for user consents after the 16th of april. But on the 25th of april there is a huge drop in user consents (around 70%). So there still seems to be something wrong in the stats on that date.

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