Consolidating local storage items from Chatra

Steve Gross

• April 05, 2019 17:12

We use Chatra for our live chat functionality.

Chatra stores a number of data items in local storage.

CookieBot sees each item as a separate cookie.

All the data item names start with our Chatra ID.

I would like to be able to have these data items reported as a single "cookie" by CookieBot.

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  Spas – vConnect – Community Supporter

  • April 09, 2019 14:25

  Hi Steve,

  Cookiebot usually group and support dynamically named cookies of any sort, regular and also local storage.
  If the cookies you have mentioned are not automatically grouped then you could send examples of the names and/or domains to Cookiebot using the following email: mail@cookiebot.com
  Afterwards Cookiebot can register the cookies in its global repository with a regular expression that matches the dynamic names, so all cookies with same id would be grouped as one.

  Regards,
  Spas

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