Cookie disclaimer & Declaration not showing

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4 comments

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    Martin Iv. – vConnect

    Hey Stephan, 


    When you update it, maybe the module is stopped working properly, some templates with custom changes have been overwritten. Could you compare them if you have dev site as backup of live.
    Also check the implementation guide https://www.cookiebot.com/en/help/
    ,put script for cookie banner in "head" tag and to show the Cookie Declaration on your website (displayed under your footer) it`s better to create a new page for it or e.g. show it as part of your privacy policy.
    To do that you just have to copy the cookie declaration script code from the Cookiebot manager into your subpage HTML at the position where you want the declaration to show (the last step from the installation guide).

    If it does not work, could you send me your domain name to check the issue, instead of guessing, here or to m.ivanov@vconnect.dk.

    Regards,
    Martin

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    Stephan Valkær

    Hi Martin,

     

    Thanks. I got the cookie disclaimer to work last night. I have remove the data from data-cbid which was instructed in the guide, which i have overlooked. Now this part is working. 

    I have looked everywhere and followed the instructions on the help pages. It must be a bug in the Thirtybees update that must have lead to the fact that the declaration page is displayed below the footer. My privacy policy is also just another CMS page, so i will have the same issue here if i would insert the javascript into this page.

    And right now is my module "Extended TinyMCE editor pro" not working like it should. So when that is fixed, it might as well fix the issue with inserting the script. The guy who cookiebot is linking to, is the same guy i bought the module from, and i have contacted him for a solution also.

     

    BR

    Stephan

     

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    Stephan Valkær

    And by the way, you can see my page here: https://webshop.solunoid.dk/da in the footer i have a link for cookies (declaration page)

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    Martin Iv. – vConnect

    Hey Stephan,

    Yee, it must be something related to "TinyMCE", because it's a strange,  "div" tag is rendered under the page, not in it like should be.

    KR,
    Martin

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