Cancelling subscription and data retention

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4 comments

  • Hi Cloud,

    You could cancel your account by following this link https://manage.cookiebot.com/goto/cancelaccount
    Please keep in mind that if you cancel your Cookiebot account and subscription entirely all data and content from your account would be deleted and would not be able to retrieve it. 
    For more detailed information, you could check this link out: https://support.cookiebot.com/hc/en-us/articles/360003734993-How-do-I-cancel-my-subscription-

    Cookiebot is a company that delivers solutions used for compliance with rules and regulations, such as GDPR and ePr. This means that we are liable for any violations to these, but also that we impose very high obligations on ourselves to live up to these rules and regulations, and while we would love to be able to prove that deleted data no longer exists, that is not possible.

    Regards,
    Spas

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    Cloud Nine

    Thanks. But how do you handle retention of the end users data, such as IP addresses? Are they deleted immediatly upon deletion of the domain?

     

    Best regards.

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  • Hi Cloud,

    After a specific account has been canceled, all account data is deleted. Cookiebot only keeps IP-addresses in anonymized form.

    Regards,
    Spas

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    Cloud Nine

    Great, thanks!

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