Subscription on invoice size not the same as in account

Kees-Jan Voesenek

• January 04, 2019 07:49

Dear support,

The invoice subscription on invoice is size M for Domain Group #4 ED whilst according to the account sub page count the should be size S.

See screenshots below

Kind regards,

Kees-Jan

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  Spas – vConnect – Community Supporter

  • January 07, 2019 13:44

  Hi Kees-Jan,

  The screenshot of your subscription size in the Cookiebot account is new, and the invoice is old(er) - based on a scan from October.
  So the number of pages was higher when that scan was done, and now it’s lower (again). That is why there are changes on your subscription size from S to M and respectively the price is higher. 

  Regards,
  Spas

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