Ignore Piwik Matomo Opt-Out I-Frame

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6 comments

  • Hi Benjamin,

    From the link that you have kindly provided it seems that Cookiebot works just fine. It blocks the frame (opt-out function for analytics) and if you accept the preferences, statistics and marketing cookies the form is shown and visitors can opt-in. This is how Cookiebot works, according to the GDPR rules; until a visitor has not give a consent regarding one or more cookie categories the content is hidden and when the visitor allows those cookies the specific content is displayed. 

    This behavior is not only about this Matomo (Piwik) Analytics, as a example you could also see how Cookiebot treat YouTube videos which cookies are categorized as marketing.

    In order to solve this issue, I suggest that you should only be using one method to control your consent.
    Because mixing different opt-in solutions is not user friendly and will not necessarily produce the expected result. As in your case there is a conflict between the scripts which are loaded on the website and I guess this is not a desired effect. 

    Could you please tell me what is the goal you would like to achieve by using more than one method to control your consent? In my opinion using one method/tool is enough in case that it meets all GDPR criterias and work as it should be. If you have more questions, please do not hesitate to ask.

    Regards, 
    Spas
     

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  • Avatar
    Benjamin Weinlich

    Hello Spas

    Thanks for your quick response.

    I see what you mean. I guess I was caught up in the idea to have to offer a dedicated opt-out form for the Matomo analytics cookie.

    I guess you're right. If I use Cookiebot to accept analytics cookies there's no need to have a second iframe cookie accept box.

    I'll delete the cookie consent from Matomo.

    Three follow up questions:

    Do analytics need to have a specific opt-out cookie? Or is it enough to just not track?

    Is there a way to individually accept cookies, meaning not by a whole category?

    Is it alright to have the cookies checkbox "hidden" behind the "adjust consent" link?

     

    Thank you so much!

    :) Ben

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    Benjamin Weinlich

    I guess the problem is also, if I have the Matomo script installed, but don't have an opt-out cookie set, it'll still track the user.

    I just tried that by revoking the marketing, analytics and preferences cookies. Matomo kept tracking me.

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  • Hi Benjamin,

    About your first follow question: Analytics do not need to have a specific opt-out cookie, it is enough to just not track.

    Unfortunately, there is not way to accept specific cookie, you could however, allow one or more whole categories or all cookies. 

    Regarding your last question, I understand that you would like to have a "adjust content" link which to leads you to cookies checkbox in order to opt-in, withdraw or change consent (as it is when you press "withdraw you consent" link on the Cookie Declaration page, but you want to hide it and be visible when visitor adjust content). If this is what you are asking for - then yes, it is alright to have the cookies checkbox "hidden" behind the "adjust consent" link.
    If this is not what you are asking for, could you please explain more detailed your question. 

    Regards, 
    Spas

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    Georg Nasser

    Hi,

    do I need Wordpress in order for the above to function? I use Squarespace.

    Thank you,

    Georg

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  • Hi Georg,

    I am not familiar with Squarespace and its usage but I think that if you could integrate and use Cookiebot on that platform that it should not be a problem to use all Cookiebot features and functionalities. 

    Regards,
    Spas

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