I have an account for my main domain "candyhands.com" in which the language is english, and that is working correclty, but now i am testing another website in a subdirectory "candyhands.com/pt" in which the language is Portuguese. I have created an account on cookiebot for this website with the correct language, but when i input the domain "candyhands.com/pt" it says that it is incorrect as it doesnt allow "/" in the domain. I need the two to be treated as different domains and that is why i created two accounts.
I found this support article with the same question as i and it says that the team can configure this so that it what i am asking for you to do: https://support.cookiebot.com/hc/en-us/community/posts/360014560853-Scan-only-in-Subdirectories-possible-
The account that i want this configured on is registered with the email address: firstname.lastname@example.org
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