I just created a new account to write to you through this platform but actually our account is the one related to firstname.lastname@example.org
We are experiencing an issue right now.
I am developping a page where customers can manually update their cookies preferences:
Here is the workflow:
First time a customer come on one of our websites let's say usa.marcovasco.fr, the banner from cookiebot is displayed, after that a cookie will be set for our customer with his cookies preferences and this for all our domains: www.marcovasco.fr, japon.marcovasco.fr, ...
Here is my problem:
When a customer will reach my custom page for changing his cookies preferences I will be able to update the cookie (CookieConsent) only for the current domain and not for all our domains at a time.
This is logical due security policy.
The only way I have to achieve what I am looking for is that the cookiebot banner set the cookie called CookieConsent for domain .marcovasco.fr and not for usa.marcovasco.fr, then japon.marcovasco.fr, this way I will be able to edit the cookie for all our domains in a single time.
In the other hand I would like to be able to contact the support directly with the address email@example.com, it will be more convenient and also you will be sure to talk with the right person.
Wish you a good day,
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