Checkboxes not clickable

M4tt

• September 02, 2018 20:32
• Edited

Hello,

i've installed the popup and everything as suggested by your guide, i made a scan of my website,

but after it shows up correctly, the checkboxes and the About Cookies and categories tabs are not clickable. (the Accept and Show more buttons are clickable so i'd exclude a z-index issue).

I only have an index.html page, which contains google ads with no tracking = 1 (so no cookies anyway, hopefully) and two different analytical service scripts for which i assigned the tag <script type="text/plain" data-cookieconsent="statistics"> as pointed by the guide.

Please let me know, i'm scared the gdpr squad may visit my site while i test this.

Thank you

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  Spas – vConnect – Community Supporter

  • September 17, 2018 11:05

  Hi M4tt,

  This banner/dialog behavior after implementing cookiebot could be caused by several things, e.g. different scripts conflicts, override css style, etc. As I could not be sure what the exact problem is, could you send me your domain so I could check out what the issue is and help you solve the problem afterwards instead of guessing. 
  If you want you could post the domain here or sent it at s.velinov@vconnect.dk

  The other thing that I would suggest is to check if all scripts are loaded correctly and if there are no override css styles regarding the cookiebot banner elements. 
  
  Regards,
  Spas

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