fatal error after two months of correct use

Answered

Gaetano

• August 09, 2018 16:01

hallo my site is down and a fatal error due plugin is the problem.

the error came up after two months of correct use of cookiebot

I don't know if is possible to post the name of domain here.

 

Here hte message:

"Fatal error: Class 'cookiebot_addons\config\Script_Config' not found in /…"

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  Gaetano

  • August 09, 2018 16:03

  
  (no upgrades have been applied to the site during the whole period)

  thanks in andvance

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• 

  Spas – vConnect – Community Supporter

  • August 14, 2018 06:14
  • Edited

  Hi Gaetano,

  As the WordPress plugin was updated during the last few weeks, I suggest you to update your plugin and see if it works properly. There was a bug in the previous version of the plugin which is now fixed and everything works just fine. I think that you should remove the old plugin through the ftp in case that you cannot access you admin panel.
  Please also clear the cache of your website and then everything should be fine. You could check more about it here. 

  Regards,
  Spas

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  Gaetano

  • August 10, 2018 19:53

  Thank you so much... I had panicked. All solved via ftp upgrade

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