Request for invoice

Sven Löbel - SL

• August 01, 2018 12:12

Dear Cybot-Team,

approximately on 28th of April I opened an account for Cookiebot, which I tested for 4 weeks. On the 28th of May I cancelled this account.

You charged my business bank account with 10,71 Euro on the 28th/29th of May. Now I do have a little problem:

• Actually I never used the cookiebot functionality. Therefore it would be nice to get the money back.
• Or I do get an invoice from you, which I need for my book keeping. As I cancelled my account on your web page, I do not have have any access to the invoice anymore, which I assume having been ready for download in my former account.

On my credit card statement I have the following description, which maybe helps to identify the order: 35314369001 GB VISA.
Could you please help me by either retransferring the money or by giving me an invoice!

Thanks in advance.
Kind regards

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• 

  Brian Mørkeberg Lundkvist

  • August 02, 2018 07:31

  Hi Sven

  I will get back to you in the ticket you raised regarding this in a moment!

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