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False invoice




  • Official comment
    Brian Mørkeberg Lundkvist

    Hi Torben

    Thank you for highlighting this and thank you for your patience.

    While we do appreciate all our customers tremendously we are struggling to respond to all requests in a timely manner. 

    I understand that having unanswered invoicing questions for this long is not very reassuring and I apologize for that. 

    I reassure you and all of our other customers that we are working hard to improve this situation.

    I've reach out to you on ticket 3162 to get this matter expedited asap.



  • Torben Wahl

    Dear Brian,

    Thank you very much for your fast reply and for trying to solve my issue. I really appreciate your fast reaction regarding my issue.

    Best regards,



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