Reseller - Subscribtion Plans - set domain back to free

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    Elina - vConnect - Community Supporter

    Hi AS Design,

    If your customer has to get back on a free plan, then he has to create a new account as before he has saved all the needed data and canceled his current account. The steps are described in this article.

    The new account, which will be a free subscription (as long as website`s page count does not increase above the 100) will not be linked to your reseller account anymore. This can be solved following the instructions in this article: https://support.cookiebot.com/hc/en-us/articles/360003992174

    Regards,
    Elina

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