pending...

Rictsolutions

• July 18, 2018 20:25

Dear,

On my webshop I can see some Cookies which I moved from "Unclassified" To "Necessary", and now I see Pending on my webshop pop-up. I started the scanner again but Pending still showing on my fronted webshop.

What's the reason? how can I fix it?

Thank you

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  Spas – vConnect – Community Supporter

  • July 19, 2018 10:44

  Hi Rictosolutions

  When you move some cookies from one category to another (e.g. in your case from "Unclassified" To "Necessary"), you also need to entered a description about the specific cookie which is moved. 
  That's why it has the "Pending" status and it will display as long as you have not entered a description for the cookie. Setting the category alone will not remove "Pending" from the description on the website.

  Regards,
  Spas

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