Website scanning do not work
Answered
Hi,
I create my account since 3 days now but my domain do not display Cookies. It seems that the scanning failed.
My domain is www.serious-games.simulang.com. It is accessible with HTTP and HTTPS.
In the Cookies tab, I have now a button "SCAN DOMAIN NOW" but when I click on it, it appears again a few seconds later and no cookies listed below.
Could you help me to find a solution?
Regards,
Patrick
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Hi Patrick,
When we try to access the domain from a Danish IP we get the following screen:
If you would like to set up the scanner to scan behind a log in, please see here: https://support.cookiebot.com/hc/en-us/articles/360004514574-Does-the-Cookiebot-scanner-also-scan-for-cookies-and-trackers-behind-a-login-
If this has to do with certain IPs (countries) being blocked, then you can whitelist the IPs we scan from and then perform a new scan. Please see: https://support.cookiebot.com/hc/en-us/articles/360003824153-Whitelist-what-IP-addresses-do-you-scan-from-
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Hi,
Thanks for your answer.
I want to setup a scan behind a log in. I will follow the article you sent me.
Regards,
Patrick
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