Website scanning taking more than 2 days

Answered

Mihika Agrawal

• July 12, 2018 10:28

Hi,

I have 2 domain groups associated with my account. Scan for one domain completed on time and my website was updated. However, the second domain scanning is still ongoing (Status - Scanning...) after 2 days. 

Please provide a solution.

Thanks,

Mihika

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• 

  Elina - vConnect - Community Supporter

  • July 12, 2018 12:52

  Hi Mihika,

  Normally the scan should complete up to 24 hours, so we have checked and restarted the scanning. The new scanning process should be complete soon. Please let us know if everything is ok. 

  Regards,
  Elina

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• 

  Mihika Agrawal

  • July 12, 2018 13:00

  Hi Elina,

  The issue is now resolved.

  Thanks,

  Mihika

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• 

  Elina - vConnect - Community Supporter

  • July 12, 2018 13:04

  Hi Mihika,

  Glad to hear that from you. Have a nice evening!

  Regards,
  Elina

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