Cookie Bot not appearing on webiste

Answered

vicky

• July 10, 2018 12:13

while adding the scripts for the first time its shows upon the screen. After few days Cookie bot is not appearing on the sites. Can you please check the following site

https://myproductgallery.co.uk/

http://radhasweetmartcaterers.co.uk/

https://www.gneuro.co.uk/

https://beezer.co.uk/

0

• 

  Spas – vConnect – Community Supporter

  • July 10, 2018 14:04

  Hi vicky,

  You have an error at the domains on which cookiebot is not working. The error says:
  this is not a valid domain. Please add it to the cookie consent manager to authorize the domain.

  This is a usual error message about the domain not being authorized. You could find more about it here.
  Please note that if the domains have worked for a while and have now stopped working, this may be related to point 3 in the article above - that the credit card may have been rejected.

  Regards,
  Spas

  0
• 

  vicky

  • July 10, 2018 14:21

  If domain is the problem means. Why this following  page coming up

  https://radhasweetmartcaterers.co.uk/cookie-policy/

  https://www.gneuro.co.uk/cookie-policy/

  https://myproductgallery.co.uk/cookie-policy/

  It should say that domain is not authorised but they are coming up.   

  0
• 

  Spas – vConnect – Community Supporter

  • July 11, 2018 08:56

  Hi vicky,

   

  This is because the cookie declaration is implemented incorrectly. Instead of inserting the declaration script, you have inserted a copy of the html-output from the declaration.
  You need to replace the html-output with the script tag for the cookie declaration and also to upgrade the domains account to Premium as they currently have a trial account which is expired.

  Regards,
  Spas

  0

Please sign in to leave a comment.