For various clients we've deployed Cookiebot through Google Tag Manager, at both Magento as WordPress/WooCommerce sites. Active consent method is applied, with "Page refresh" checked.
However, only with Magento shops the source in Google Analytics is always assigned as direct when visitors have no interaction with the consent banner, but click on a menu item for instance with which the Google Analytics cookie is placed. Even though users come from organic or paid traffic. When they click on the "OK" button in the banner, the correct source/medium combination is assigned.
With WordPress sites or WooCommerce shops this problem doesn't occur, only with Magento shops.
Cookiebot integration through Google Tag Manager is applied in the same way. Can someone explain why this only happens with Magento shops and how to resolve this?
Thanks in advance!
Please sign in to leave a comment.