GDPR: I have set with GTM the _ga cookie expiration date to 13 months, but CookieBot banner says 2 years

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6 comments

  • Avatar
    Martin Iv. – vConnect

    Hey Vincent ,

     Please note that the Cookiebot banner will automatically renew consents (i.e. the cookie consent banner will reappear and the user be asked for a new consent) after 12 months. So we do list the expiration dates for the various cookies (everything from seconds to multiple years) but the consent will be renewed as required after 12 months - regardless of what the expiration date of the individual cookies are. 

    You can check this out here: https://support.cookiebot.com/hc/en-us/articles/360004553893-Renew-existing-user-consents

    Regards,
    Martin

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  • Avatar
    Vincent Agami

    Hi Martin. Thanks.

    I do understand that the consent will we automatically renewed after 12 months, but displaying 2 years for a cookie in countries under GDPR seems to me like a bad idea. Someone may complain, and we will have to prove them that the cookie has in fact a validity of 13 months instead of the 2 years displayed, and this will take time.

    What I am wondering is why CookieBot is displaying 2 years when the _ga cookie is set to 13 months. Is that a rounding problem? (13, 14 ... 24 months rounded to 2 years for example). Or is it that CookieBot displays _ga default duration of 2 years? Or something else?

    Sincerely yours,

    Vincent

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  • Avatar
    Rictsolutions

    Good point!

     

    So please advise Cookiebot Support...

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  • Hey Vincent,

    You should start a rescan of the site to update the lifetime on the cookie declaration. The new scan can be initiated manually, which is done by clicking the “Scan domain now” button, which you will find in the “Cookies” menu of the Cookiebot Manager.

    Regards,
    Elina

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  • Avatar
    Jose Antonio Olivan

    Hi Cookiebot Team

     

    We've activated cookiebot 2 weeks ago and CookieBot continue displaying 2 year for GA cookie even if this cookie is set to 13 months. This is something to solve urgently because if the goverment audits this topic we are out of law (no more than 14months)

     

    Regards

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  • Avatar
    Martin Iv. – vConnect

    Hey Jose,


    Once the scanner has passed it sets the actual expiry of the cookies, not some default value. This might be in a conflict with the expiration date you have set for GA. You can check the cookies in the browsers inspector. If you decide to opt-out as a user after the cookies are being renewed then they will be deleted. It makes no difference if the cookie expires after longer period than 12 months. If you wants the cookie declaration to show 12 or 13 months, you needs to make sure that this is the actual expiry on the cookies.

    Regards,
    Martin

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