Cookiebot and Cookie policy not showing while under VPN

Karol Drazynski

• June 02, 2021 09:37

Hi, 

I have added Cookiebot and the relevant autogenerated Cookies consent to my webiste using Google Tag Manager. It seems to be working fine until I switch on my VPN (I'm using NordVPN) when neither the Cookie warning banner nor the Cookies text show up on my website. 

How to fix this? Is something wrong with my GTM configuration? Or is this something that is happening on your side? 

 

Looking forward to your reply! 

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  Patrick Gehrs

  • June 07, 2021 14:43

  Hi Karol,

  The way you describe it, it sounds like the banner may be configured to only appear within the European Union or another distinct region - and then your VPN connection happens to be outside of that region.
  
  Could you check your Cookiebot Manager to see if the banner has been configured to show at specific regions?
  
  Best regards,
  Patrick

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