Unknow error on insertBefore

Answered

Dio

• June 27, 2018 11:17

So I've installed Cookiebot through GTM. Everything works fine on www.igene.nl and www.igene.eu, but somehow I get a fail on www.igene.co.uk

The script seems to stumble when trying to execute insertBefore(CookiebotScript,CookiebotScriptContainer)

What puzzles me is that it only does this on the co.uk domain.

0

• 

  Martin - vConnect - Community Supporter

  • June 27, 2018 12:59
  • Edited

  Hey Dio,
  
  It seems that the error occurs, because the container element with ID "bodycontent" has not been loaded when the script is executed. You can proceed by:
  
  1. Configure GTM to wait for this element to load. Check if the cookie declaration trigger type is "PageView" as described in the GTM guide here: https://support.cookiebot.com/hc/en-us/articles/360003793854-Google-Tag-Manager-deployment
  2. Change the trigger type to "Window load"
  
  Regards,
  Martin

  0
• 

  Dio

  • July 03, 2018 07:22

  Hi Martin,

  I tried this but I'm still getting the same error. See for youself in the console: http://www.igene.co.uk/

  0

Please sign in to leave a comment.