I reduced the pages of my site after the scan, can I back to the free account?

Featured Answered

Johnny Wood

• June 27, 2018 08:51

Once I received the mail containing the list of my pages and the message "The latest scan of XXX shows that the website contains more than 100 subpages and thus requires a Premium subscription." I reduced the number of the pages to 97.

In this way can I have again a free account?

Thanks!

1

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  Elina - vConnect - Community Supporter

  • June 27, 2018 11:08

  Hi Johnny,

  It is possible to get back on the free subscription only if your website contains 100 subpages or less and has 1 domain. We have an article regarding the way you could get back on the free subscription, which you can check here: https://support.cookiebot.com/hc/en-us/articles/360003807613-My-subscription-has-been-changed-from-a-free-subscription-to-a-1-month-trial-Premium-How-do-I-get-back-on-the-free-subscription-

  In case you believe that your domain has 100 pages or less, but you are receiving an invoice from us or seeing your domain listed as a premium subscription on your Cookiebot account you should check this article: https://support.cookiebot.com/hc/en-us/articles/360006241733-My-website-has-less-than-100-pages-why-am-I-not-on-the-free-subscription-

  Regards,
  Elina

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