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Tripadvisor widget and cookies

Answered

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3 comments

  • Elina - vConnect - Community Supporter

    Hi nic3108,

    We have an article regarding TripAdvisor Widget, which you can check here: https://support.cookiebot.com/hc/en-us/articles/360005354413-TripAdvisor-Widget

    If you add prior consent for "marketing" category then if the marketing is not ticked/accepted the widget won't load, you are correct about that.

    In regards to the review box showing without cookies the answer is no. You can't control cookies like this.

    Regards,
    Elina

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  • nic3108

    Thank you for replying so quickly. So, other than adding the Tripadvisor Widget cookies as 'Necessary', the only option is to have a Tripadvisor certificate image link to the Tripadvisor site page? It seems a shame as the Tripadvisor Widget is great for the site and the site doesn't benefit from the cookies (only Tripadvisor does)!

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  • Elina - vConnect - Community Supporter

    Hey nic3108,

    The solutions you mentioned will work, but changing TripAdvisor Cookies to be "Necessary" is not a good idea. Marketing cookies should not be loaded without customers prior consent and this is stated in the GDPR. You can check this article: 
    https://support.cookiebot.com/hc/en-us/articles/360003906513-Is-it-GDPR-compliant-to-have-all-4-checkboxes-in-the-banner-pre-ticked-

    Regards,
    Elina

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