Getting the cookiebot overlay on instagram storys links all the time

Casper Pilsgaard

• June 26, 2018 05:42

If you get to our site from the instagram app (tested on iphone), the overlay with cookiebot consent is shown nearly all the time. Sometimes its gone for an hour and then it gets back. It does not remember your settings.

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  Kenan

  • July 02, 2018 12:20

  Hi Casper,

  We would need to know your website in order for us to test this.

  Could you reach out to any of the emails at our helpdesk: www.cookiebot.com/goto/helpdesk, and let me know the ticket number here, so that we can verify the issue?

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  Casper Pilsgaard

  • July 17, 2018 06:46

  I did send the e-mail, but never got an answer.

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  clouding core team

  • July 18, 2018 17:15

  Hi,

   

  I have one iphone that is experimenting the same behaviour on all the websites with cookiebot enabled. Can you please tell us how should we solve that? Maybe we can do anything to make this iphones work right with cookiebot?

   

  thanks!

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