If Coockiboot is enabeled my Plugin Slider Revolution (only with Googel Chrome) doesen't work

Stefan

• January 13, 2021 08:40

Hello

 

If i aktivate the Plugin from Coockiboot on my WordPress Side my Plugin Slider Revolution (only with Googel Chrome) doesen't work. With other Browsers the Slides are working only on Google Chrome not.

I don't get any Coockie Boot Questions if i go to my Hompage with aktive Cookiboot Plugin with Google Chrome.

If I delete the Browser Cach nothing changed

If i deaktivate the Cookie boot on  Wordpress my hompage and the Plugion slider Revolution works fine.

 

On other Browser like Firefox i get the cookieboot Question at the beginning and it works.

 

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• Official comment

  

  Kasper H.

  • January 13, 2021 08:44

  Hello Stefan.
  
   Can you create a ticket in our helpcenter regarding the specific plugin and issue you have?
  
  We will be able to investigate and detail the specific issue on our end and look for a solution.
• 

  Stefan

  • January 13, 2021 09:23

  Hello

  I already opend 2 Cases but I don't get a answer.

  One case I create today on hour ago

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• 

  Stefan

  • January 22, 2021 13:07

  Hello I still don't get any answer from the Support ore her in the Forum

  Please can u Help me?

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• 

  Kasper H.

  • January 22, 2021 13:09

  Hello Stefan.
  
  Can you provide me with the ticket number of your issue inside our helpcenter? I will go have a look at it then and make sure we investigate.

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• 

  Danilo Desole

  • June 02, 2021 08:21

  Hello, I got the same issue with slider revolution and cookiebot configured to block cookies automatically. After investigating I figured out that Slider Revolution will store a session cookie only if it loads the Google Fonts. There's an option to disable that, you can download Google Fonts as a separate resource if your theme isn't loading them yet.

  This has solved my issue, hope it solves also yours :)

  

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