If Coockiboot is enabeled my Plugin Slider Revolution (only with Googel Chrome) doesen't work
Hello
If i aktivate the Plugin from Coockiboot on my WordPress Side my Plugin Slider Revolution (only with Googel Chrome) doesen't work. With other Browsers the Slides are working only on Google Chrome not.
I don't get any Coockie Boot Questions if i go to my Hompage with aktive Cookiboot Plugin with Google Chrome.
If I delete the Browser Cach nothing changed
If i deaktivate the Cookie boot on Wordpress my hompage and the Plugion slider Revolution works fine.
On other Browser like Firefox i get the cookieboot Question at the beginning and it works.
-
Official comment
Hello Stefan.
Can you create a ticket in our helpcenter regarding the specific plugin and issue you have?
We will be able to investigate and detail the specific issue on our end and look for a solution. -
Hello
I already opend 2 Cases but I don't get a answer.
One case I create today on hour ago
0 -
Hello I still don't get any answer from the Support ore her in the Forum
Please can u Help me?
0 -
Hello Stefan.
Can you provide me with the ticket number of your issue inside our helpcenter? I will go have a look at it then and make sure we investigate.0 -
Hello, I got the same issue with slider revolution and cookiebot configured to block cookies automatically. After investigating I figured out that Slider Revolution will store a session cookie only if it loads the Google Fonts. There's an option to disable that, you can download Google Fonts as a separate resource if your theme isn't loading them yet.
This has solved my issue, hope it solves also yours :)
0
Please sign in to leave a comment.
Comments
5 comments