Critical Error - No support?

Planned

Michael

• December 09, 2020 08:34

We have a subscription for cookiebot and a critical error with the plugin in Wordpress in conjunction with Matomo after the last update from Matomo. We also requested support with a ticket (55197).

" I’ve reached out to cookiebot hoping they will upgrade their PHP-DI version as well which would fix the issue for some users (in https://wordpress.org/support/topic/php-di-upgrade/)."

(https://wordpress.org/support/topic/critical-error-after-upgrade/page/2/)

I really would like to get some information about this issue from the cookiebot team.

Thank you,

Michael

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• 

  Kasper H.

  • December 10, 2020 08:29

  Hello Michael.
  
  I can see that my colleague is attempting to resolve your ticket and is in contact with you at this moment.

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