Cookiebot can't scan our Cookies

Jcanas

• November 23, 2020 11:21

Hello,

A week ago, we installed the Wordpress Cookiebot plugin on our two webpages:

https://www.synergie.es/

https://www.sandyou.es/

In both cases the banner appears, but we cannot see the cookies. We imagine it is because your bots cannot access our page.

We use a AWS firewall and have tried to whitelist your IPS:

13.74.44.241

40.91.211.73

52.232.29.198

23.100.63.22

40.118.23.197

But it still doesn't work. We can't find those ips in our firewall.

Can you help us?

 

Greetings,

0

• 

  Martin Iv. – vConnect

  • December 03, 2020 09:03

  Hello Jcanas,
  
  I checked that and when i accepted consent banner the CookieConsent(cookie) is displayed. Do you still have this issue, or it's already resolved ? 
  
  Regards. 

  0
• 

  maria yousof

  • May 13, 2021 08:33
  • Edited

  Hello everyone!

  cookibot cannot scan cookies on my servive based web about online tutor for math?

  plz guide me........

   

  0

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