Stats for users abandoning the site without doing any cookie settings

Answered

Ulrich Babiak

• October 15, 2020 15:57

In the stats, we can see counters for users that have Opted-in and Opted-out.

 

How about Users that abandon our site without interacting with the Cookiebot modal? Since the Stats counters are trigerred only if interaction occurs, we do not know how many users are leaving without interacting with Cookiebot. This bounce rate would be important to know, any ideas how this can be measured?

 

Regards

Ulrich

0

• Official comment

  

  Kasper H.

  • October 16, 2020 06:54

  Hello Ulrich.
  
  Thank you for your question.
  
  The visitors who don't interact with the banner cannot be used for the data, as they do not provide consent. 
  
  We have detailed the interaction in our help center with this article:
  
  https://support.cookiebot.com/hc/en-us/articles/360004223253-Does-the-use-of-Cookiebot-and-the-cookie-consent-banner-affect-the-Google-Analytics-bounce-rate-
  
  Essentially, it is not possible to gather data on users that do not provide consent, as their interaction is their choice and this will, in turn, affect the analytics numbers - this is intended and expected for any CMP solution like Cookiebot. 

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