Service suspended

Completed

Stan Blaauw

• September 28, 2020 22:54

Our account was suspended because payment could not be processed. We've attempted 2 other methods of payment. All payment methods are valid and in good standing. 

Support has not responded to us since we made a request a week ago.

0

• Official comment

  

  Kasper H.

  • October 11, 2020 14:15

  Hello Stan.
  
  I am sorry for the delay you have experience in regards to your community post and the support ticket. 
  
  We are working on increasing our team and reduce the response time inside the community and for our support tickets as well.
  
  I can see one of my colleagues have reached out to you and the issue of your account is resolved.
  
  

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