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  • Hi Ilan Ben Shalom,

    When you go to the menu point 'User consents', the page consists of both consent statistics and the actual consent log. If you are on a free subscription, then the consent statistics - which is a graph displayed on that page - is blank, because it is not included in the free subscription.
    However, the actual consent log is included in both free and premium subscriptions and you could download it by selecting the domain, choosing the time interval and clicking the ‘Download log’ button.

    In case that the log is empty could be cause there are no records of user consent. You could also provide us with your domain name and we could check if there is a problem with your user consent log.


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