Cookies are not blocked (prior consent)

Comments

12 comments

  • Avatar
    Brian Mørkeberg Lundkvist

    Hi Roland

    Thanks for getting in touch. I see you also logged a ticket on this issue in our support system. I've responded to that request hopefully explaining the situation. Once we clear up the ticket, I will follow up here with an answer that could hopefully help other users experiencing the same situation.

    0
    Comment actions Permalink
  • Avatar
    FULLHAUS GmbH

    Hi, we are currently facing the same issue.

    All Cookies of our Client Pages set the cookies before the consent.

    Last time we checked this, it was kind of different-> accepting cookies -> cookies set

    now we have this scenario

    cookies set -> disagreed cookies -> cookies deleted

     

     

    Thank you

    0
    Comment actions Permalink
  • Avatar
    Malte Certa

    Hey,

    we are facing the same issue. Could you post the solution here? 

    0
    Comment actions Permalink
  • Avatar
    Regina Oswald

    Here the same issue.
    What is the right way to test, weather the cookie-settings in Browser of visitor are like he wishes?

    I am testing with Chrome Developer Tool and can see, that statistic-cookies  are deleted, if I agree only to necessary cookies. With Click on next site, the Google-Cookies are set again. They where classified as statistic in cookiebot-Settings.

    Wie use a Premium Small Account.

    0
    Comment actions Permalink
  • Avatar
    Lolo

    Hi,

    Don't forget to put your script with text/plain type and not javascript it changes everything ! :)

    Documentation : https://support.cookiebot.com/hc/en-us/articles/360003813593-Why-are-cookies-not-blocked-

     

    0
    Comment actions Permalink
  • Avatar
    Regina Oswald

    In my Case the Drupal Module for Cookiebots makes the link so
    <script type="text/javascript" id="Cookiebot" src="https://consent.cookiebot.com/uc.js" data-cbid="<my ID>" data-blockingmode="auto"></script>

    0
    Comment actions Permalink
  • Avatar
    Regina Oswald

    this ist, what Cookiebot shows in the settings
    <script id="Cookiebot" src="https://consent.cookiebot.com/uc.js" data-cbid="<My ID>" data-blockingmode="auto" type="text/javascript"></script>

    It is the same...with text/javascript

    0
    Comment actions Permalink
  • Avatar
    Lolo

    I wasn't talking about Cookiebot script integration but about integration of scripts you want to block.

    For example in my case YouTube Iframe API was loaded using type text/javascript : <script type="text/javascript"> xxxxxxxx</script> and was not correctly blocked by Cookiebot (when I refreshed the page, the cookie was recreated), changing the YouTube script type to text/plain changed everything. 

    Read the documentation : https://support.cookiebot.com/hc/en-us/articles/360003813593-Why-are-cookies-not-blocked-

    0
    Comment actions Permalink
  • Avatar
    Regina Oswald

    Hi Lolo, thanks,
    in my case, it is this script:
    <script src="/sites/default/files/google_tag/my_google_tag_manager/google_tag.script.js?qcqzt2" defer="true"></script>

    0
    Comment actions Permalink
  • Avatar
    Lolo

    Hi,

    This script looks like Google Tag Manager but integrated in an unconventional way by a CMS plugin for example.
    Google Tag Manager is a tag management tool, allowing to trigger several third party services through a single container (which is Google Tag Manager). Normally Google Tag Manager alone does not place third party cookies on the website, only the third party tags executed by GTM set cookies. These tags can be triggered via the Cookiebot dedicated triggers instead of a traditional pageview trigger for example.

    If you want to deploy GTM and Cookiebot this is the documentation : https://support.cookiebot.com/hc/en-us/articles/360009192739-Google-Tag-Manager-and-Automatic-cookie-blocking

    0
    Comment actions Permalink
  • Avatar
    Lolo

    Régina, you should use this plugin if you are using Drupal : https://www.drupal.org/project/cookiebot_gtm

    0
    Comment actions Permalink
  • Avatar
    Regina Oswald

    Thanks, I'll try this module.

    0
    Comment actions Permalink

Please sign in to leave a comment.