Bulk Consent with CCPA Opt-Out doesn't work

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3 comments

  • Hi Scott,

    In order Bulk Consent to work properly the user needs to allows third party local storage in their browser settings and the option “Do Not Track (DNT)” in their browser settings should not be activated. Also the user must accepts all cookies, or at least 'Preferences' cookies.
    When all these requirements are 'true', CookieConsentBulkSetting-# cookie is being set in the local storage to keep track of user changes and renewal of bulk consent across domains. So if the user opts-out then the Bulk Consent cookie is removed, since the user has been opt-out his preferences.

    Unlike the CookieConsent cookie, the bulk consent cookie could not be classified as necessary because it not legal. Categorizing bulk consent as a preference cookie is a legal requirement which allows you to use it.

    Regards,
    Spas

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    Scott Kublin

    I understand everything you just said above but was wanting to get confirmation from you that the Bulk Consent option does not work for anyone using your product with the CCPA Opt-Out setting.

    I spent many hours of troubleshooting, only to find this out on my own, as your documentation doesn't specifically call out that Bulk Consent doesn't function if using Cookiebot for CCPA Opt-Out. And to add to the confusion, the Bulk Consent checkbox is still shown even though it doesn't function.

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  • Hi Scott,

    I'm sorry to hear you've had to invest quite a bit of time in deducing that "Do not sell" option indeed disables Bulk Consent, since this basically opts-out of all non-necessary cookie categories.

    We'll review our documentation, and will try to convey this more clearly.You can categorize Bulk Consent as a necessary cookie in the Manager, so it will persist even after a opt-out. Be aware though that the whole reason that it's pre-categorized as a preference setting, is that it in fact isn't strictly necessary. Re-categorizing may have an negative impact on your compliance to CCPA.

    Regards,
    Spas

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