Is it possible to show the banner only if a user clicks the link

E Y

• January 04, 2020 02:46

We'd like to use cookiebot for CCPA. Our understanding of CCPA is that a popup banner is not required, only a conspicuous link that allows users to opt in/out of cookies. Is this possible with CookieBot to not show the banner by default, and only open it if a user clicks a link?

 

Thanks!

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• Official comment

  

  Richard van der Velde

  • January 08, 2020 09:45

  Hi there,

  If you choose the "Do Not Sell (Opt-in)" type banner, the banner will by default not be displayed. You can then "summon" the banner by creating a button or link that executes "javascript:Cookiebot.show()". The CookieDeclaration script also provides links that allow renewal or withdrawal of previous consent.
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  marshall

  • July 16, 2020 15:56

  Has anyone determined if this is the true case. That you don't need an auto pop up but just a link for "Do Not Sell" and then the pop up triggered by it ? 

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  marshall

  • July 16, 2020 15:56

  Oh and Richard - what goes in the ()  in your example above?

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  Scott Kublin

  • September 24, 2020 18:52

  I have found what Richard said above to NOT be true. If I choose "Do Not Sell (Opt-in)" and also choose to not show the banner, clicking on a button/link that executes "javascript:Cookiebot.show()" or "javascript:Cookiebot.renew()" does not cause the pop-up to show. Those links only work when I've chosen to initially show the banner.

  (I have implemented Cookiebot via Google Tag Manager, so I'm not sure if that's what is causing my behavior to not function the way Richard has described.)

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  Richard van der Velde

  • September 28, 2020 05:19

  Hi Scott Kublin,

  It seems you're right. If the banner is set not to be displayed, trying to call it using Cookiebot.show() or Cookiebot.renew() doesn't work.
  This isn't intended behavior and our developers have been notified of the issue.

  This is a bug and has nothing to do with your implementation method. 
  Thank you for bringing this to our attention.

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  Scott Kublin

  • September 30, 2020 17:06

  Richard,

  Thanks for confirming that this is a bug. Do you have an idea of when this will be fixed? (a week, month, etc.?)

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  Kasper H.

  • October 12, 2020 08:06

  Hello Scott.
  
  The specific bug is still being looked at and I am asking the development team what the status is.
  
  
  

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  Scott Kublin

  • November 03, 2020 17:33

  Any updates? This seems to be a pretty significant bug since it causes Cookiebot to be non-compliant with IAB and CCPA.

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  Kasper H.

  • November 04, 2020 07:10

  Hello Scott.
  
  We are looking to release a fix for this during this week.

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  David Lindahl

  • October 06, 2022 09:22

  Has this been updated?  We would like to use this same functionality.

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  Hannah

  • November 01, 2022 10:00

  Hi David,

  This bug should have been fixed quite a while ago. Please let us know if you are still seeing the same issue appear by contacting us via the "create a support request" button on the top right of this page and we will be happy to investigate this for you.

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