WPEngine CDN issue

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5 comments

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    Lennart Schreiber

    It's not a CDN URL Skript - it's all the images on our website. They all have a CDN URL as src - and are not loaded anymore with AUTO Mode from cookiebot. This has nothing to do with EU GDPR Rules - because it's our own CDN (subdomain!) and no cookies are used or any data is shared with a third party.

    CookieBot (or the wordpress plugin for cookiebot) should allow everything from subdomains or should offer a whitelist of urls - which are never blocked in any way.

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  • Hi Bishoy A,

    What you are describing is not a issue, but usual Cookiebot behavior, because this is how Cookiebot works. Cookiebot blocks/holds all resources (script, links, plugins) which are setting cookies on the website until the user allows them. 
    You could find more information about this here: https://support.cookiebot.com/hc/en-us/articles/360004104033-What-does-prior-consent-mean-and-how-do-I-implement-it-

    About the Chrome issue with Cookiebot, I think that this is caused by the browser itself. Could you please check the 'viewport' settings of your website and Chrome 'initial-scale'.

    Regards,
    Spas

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  • Avatar
    Lennart Schreiber

    This IS an issue, because our own CDN Url should not be hidden if no (or only essential) cookies are accepted.

    We need a function to whitelist our CDN url, or cookiebot (in auto mode) is not possible to use.

    f.e. our url: domain.com and our cdn: cdn.domain.com - it's only a subdomain from our main domain!

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  • Hi Lennart,

    You could add data-cookieconsent="ignore" attribute to your CDN Url script in order to load it even without accepting cookies. Usually Cookiebot blocks all scripts which set cookies on the website before giving appropriate consent, this is regarding the eu GDPR rules. Cookiebot holds/block all resources which set cookies, it doesn't matter if its your own or a third-party. 

    Regards,
    Spas

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    niklas.karkinen

    I also agree that this is an issue. We cannot present a broken homepage at first load just because we use a CDN. 

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