Cookiebot on Shopify - Images not loading



  • Official comment
    Richard van der Velde

    Hi guys,

    Let me start by apologizing for the delayed response.

    It's difficult to give a qualified answer without having a look at the domains in question. But a general problem with platforms like Shopify is that we can't put the Cookiebot script where we want it to be. Before any of our/your content is loaded, Shopify will have injected their own scripts and have set their own cookies.
    This means that by the time Cookiebot becomes active, cookies will already be set.

    We encourage our users to reach out to Shopify and ask them to reach out to us, so we can work together on finding a solution that allows Shopify's users to be complaint with data protection legislation they are subject to.

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    Experiencing the same problem. Cookiebot script does not seem to be compatible with many of apps already installed on our Shopify shop

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