Necessary cookies beeing blocked when blockingmode auto

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3 comments

  • Hi Stefan,

    I suspect that necessary cookies are not actually getting blocked, but that an error occurs which stops the execution of javascripts. This error could be caused because the Cookiebot script is not the first script to load (it is not places as a first element in the HEAD tag). 
    Could you please check if you have added Cookiebot script is a very first script within the HEAD-tag of your website. if it isn't, then please move it up and make sure that Cookiebot script is the first to run and see if this fixes the issue. 

    Regards,
    Spas

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    Stefan Poensgen

    Cookiebot script ist the very first script

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  • Hi Stefan,

    This is unusual Cookiebot behavior and if it is not caused by the position of the script then it needs to be investigated more detailed. Could you please provide us with a bit more information about the issue (domain name, steps to reproduce, etc) so we could take a better look and help you solve the issue afterwards.
    If you want you could post the information here or send it at support@cookiebot.com so we could investigate the issue further more. 

    Regards,
    Spas

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