Marketing Cookies are missing after manual Scan

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  • Hi Martina,

    Usually Cookiebot automatically assign cookies into categories if those cookies are already 'familiar' to Cookiebot database or you have added a data-cookieconsent attribute to the cookie script. In case that the cookies are not being automatically assigned to consent categories then you should add them manually to specific categories. 

    However, this issue could be also caused by wrong GTM implementation, for more information please check the GTM implementation guide: https://support.cookiebot.com/hc/en-us/articles/360003793854-Google-Tag-Manager-deployment

    Also I suggest using only one cookie consent method on the website. Please remove the old cookie banner from the source code of the page if it is not in use, because this might cause conflicts. You should implement Cookiebot only once on your website, either via GTM or using the cookiebot scripts.

    Regards,
    Spas

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