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Henrik Porali

Hi, I don´t think I have over 100 pages but now this month you cage me 6,25 Swedish money why?

My site is www.henrikporali.se 

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Comments

5 comments

Date Votes
  • Spas – vConnect – Community Supporter
    • Edited

    Hi Henrik,

    The free Cookiebot subscription is limited to 1 domain and 100 subpages or less, counted by the number of unique URLs on the website.
    In case you believe that your domain has 100 pages or less, but you are receiving an invoice from Cookiebot or seeing your domain listed as a premium subscription on your Cookiebot account you should check this article.

    (If you are using Wordpress) Number of pages according to Wordpress and the number of pages according to the Cookiebot scanner may likely differ. This could be the reason Cookiebot is asking you to upgrade your plan. We have an article regarding this case, which you can check here.

    Also here you could check how Cookiebot scanner define pages on a website. 

    Please have in mind that Cookiebot counts as pages different post and articles, and this might be the reason why it says that you have more pages than you think. I hope that this will help you figure out what is the issue, otherwise please do not hesitate to write us back so we could help you solve the problem.

    Regards,
    Spas

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  • Henrik Porali
    • Edited

    Okey and why do you charge me 6,24 then? Yes you charge me 106 how do I see how many pages you cunt where? That's for premium 80. On page I can not see how many pages you cunt where can i see this?

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  • Spas – vConnect – Community Supporter

    Hi Henrik,

    The number of pages should be mentioned on your monthly scan report (Cookiebot report). You should also have received a report about your cookiebot account via email. 
    After scanning your domain Cookiebot specify the number of pages and depending on this the account subscription is being set.

    Regards,
    Spas

     

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  • Henrik Porali

    Okay If my site is under 100 now I hade ads before but I removed dem now will the account go back to free by itself then after this month. Or do I have to do something my self? To free!  

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  • Spas – vConnect – Community Supporter

    Hi Henrik,

    It is possible to get back on the free subscription only if your website contains 100 subpages or less and has 1 domain. We have an article regarding the way you could get back on the free subscription, which you can check here: https://support.cookiebot.com/hc/en-us/articles/360003807613-My-subscription-has-been-changed-from-a-free-subscription-to-a-1-month-trial-Premium-How-do-I-get-back-on-the-free-subscription-

    Regards,
    Spas

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