Why can't you scan my website?

Sometimes we come across websites we are not able to scan.

Typically this is due to the website using one or more automated scanning prevention measures or sensitive website security systems.

Most common are the use of Recaptcha or firewalls blocking traffic based on traffic share to the website.

You will need to whitelist the IP addresses used by the Cookiebot Scanners in order for us to be able to scan your website.

More about Recaptcha

Your domain is using a Bot Traffic Prevention System designed to keep robots from scanning and indexing your website. This is affecting our ability to complete a scan and identify the cookies and tracking mechanisms used on your website. We encourage your to whitelist our servers IP addresses in order for us to scan your website uninterrupted. 

Please visit the help pages for your captcha software to find out how. If your software supports a token based solution to circumvent this issue, please contact our support department for assistance.

If that is not possible, a removal of the BTPS would be needed to ensure Cookiebot's service is working as intended.