It is a requirement of the EU MOSS Scheme that we charge local VAT rates for the services supplied - i.e. you will be charged the VAT rate of the EU country your business is located in (see the list of current VAT rates here).
The services offered by Cookiebot fall under the category of "electronically supplied services" in the EU MOSS Scheme.
In accordance with the MOSS Scheme, we do not register in each country where Cookiebot is sold - this is why you will not see e.g. a German or Dutch VAT number on the invoice coming from us but only our Danish VAT number.
Can you re-issue an invoice without the VAT?
If you have a VAT number that qualifies for "reverse charge" so you will be exempt from paying VAT, you should add it to your Cookiebot account. Further instructions are here. We report and pay VAT to the tax authorities in each country on an on-going basis. Therefore, we cannot re-issue previous invoices.
Last updated: 24 September 2018